What personal data we collect and why we collect it
Rochkind Insurance provides this Privacy Policy to inform you about our practices regarding collection, use and disclosure of information that you may provide via this website (the “Website”) or via any item submission form or other forms or materials, email or telephone (including any recorded messaging or live calls), and about your rights relative to that information.
Please be sure to read this entire Privacy Policy before using the Website or submitting information to Rochkind Insurance. If you are unwilling to accept the terms and conditions of this Privacy Policy, we ask that you do not use the Website or submit any information, material or items to Rochkind Insurance.
Your Consent
By using this Website or submitting any information to Rochkind Insurance you agree to the terms of this Privacy Policy. Whenever you provide information to Rochkind Insurance (via any means), you consent to the collection, use, and disclosure of that information in accordance with this Privacy Policy.
Information You Provide
Rochkind Insurance actively collects information from you both by requesting specific information and by permitting you to communicate with us via information form, life insurance form, homeowners insurance form, email, and telephone (including any recorded messaging or live calls), and chat rooms, blogs, contests and other methods via the Website. Some of the information that you submit may be personally identifiable information (that is, information that can be uniquely identified with you, such as your full name, street address, email address and telephone number).
In some cases, such as when you establish or update an account or request information or materials from us, we may ask you to submit personally identifiable information in order for you to benefit from specified services, materials, activities or features. You will be informed what information is required and what information is optional.
Please do not disclose any private or personal information about another person without his or her consent. That includes the person’s real name, address, email address, phone number and any other personal information that the person has not asked you to make public.
Cookies
As you navigate through the Website, certain anonymous information can be passively collected (that is, gathered without your actively providing the information) using various technologies, such as cookies, Internet tags or web beacons, and navigational data collection (log files, server logs). Your Internet browser automatically transmits to the Website some of this anonymous information, such as the URL of the Website you just came from and the Internet Protocol (IP) address and the browser version your computer is currently using. The Website may also collect anonymous information from your computer through cookies and Internet tags or web beacons. You may set your browser to notify you when a cookie is sent or to refuse cookies altogether, but certain features of the Website might not work without cookies.
The Website may use and combine such passively collected anonymous information to provide better service to Website visitors, customize the Website based on your preferences, compile and analyze statistics and trends, and otherwise administer and improve the Website for your use. We may at times combine personally identifiable information with passively collected data to personalize offers and the Website for our users (for example, combined information may allow us to recommend services or features to you based on what you have liked or used in the past).
Information on the use of cookies
Cookies are brief pieces of information that are sent and stored on the hard drive of the user’s computer through their browser when it is connected to a website. Cookies can be used to collect and store user data while connected to facilitate the services requested and that are not usually kept (session cookies), or to preserve user data for other types of future services and that can be preserved indefinitely (Persistent cookies). The cookies can be own or from third parties.
There are several types of cookies:
- Technical cookies that facilitate user navigation and the use of the different options or services offered by the website, such as identifying the session, allowing access to certain areas, facilitating orders, purchasing, completing forms, registration, security, facilitating functionalities ( videos, social networks …).
- Personalization cookies that allow the user to access services according to their preferences (language, browser, configuration …).
- Analysis cookies that allow anonymous analysis of the behavior of web users and that allow users to measure their activity and create browsing profiles with the objective of improving websites.
- Advertising cookies that allow the management of advertising spaces on the website.
- Customized advertising cookies that allow the management of the advertising spaces of the web based on user behavior and browsing habits, where their profile is obtained; and allow the advertising that is displayed in the user’s browser to be customized.
Rochkind Insurance uses technical, personalization and analysis cookies, its own and those of third parties, which in no case treat personal data, but capture browsing habits for statistical purposes.
Therefore, when accessing our website, in compliance with article 22 of the Law of Services of the Information Society we have requested your consent for its use.
In any event, we inform you that you can activate or deactivate these cookies by following the instructions of your Internet browser:
Chrome: Settings -> Show advanced options -> Privacy -> Content settings.
Firefox: Tools -> Options -> Privacy -> History -> Custom Settings.
Internet Explorer: Tools -> Internet Options -> Privacy -> Configuration.
Safari: Preferences -> Security.
Opera: Tools -> Preferences -> Edit preferences> Cookies
Edge: Settings -> View advanced settings -> Privacy and services -> Cookies
For further information, you can consult Help on your browser or on the support pages of them:
Chrome: support.google.com
FireFox: support.mozilla.org
Internet Explorer: windows.microsoft.com
Safari: http://www.apple.com
Opera: http://www.opera.com/help/tutorials/security/cookies/
Edge: https://privacy.microsoft.com/es-es/windows-10-microsoft-edge-and-privacy
Use and Disclosure Information
Except as otherwise stated, we may use information we collect to improve the content of the Website, customize the Website to your preferences, communicate information to you, for our marketing and research purposes, to fulfill requests for products, services or information, provide customer service, offer new products and services, improve the effectiveness of our services through our marketing endeavors, conduct research and analysis, send marketing communications, perform other business activities and for any other purpose specified. In addition, we may make full use of all information that is not in personally identifiable form.
If you provide personally identifiable information to us, we may combine such information with other actively collected, personally identifiable or other information (such as demographic information and past sales history), unless we specify otherwise at the point of collection.
This information may be used to make our future marketing efforts more efficient. We may send you marketing communications that contain offers, promotions and other content. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please opt-out by contacting one of the Rochkind Insurance Privacy Contacts below.
We may disclose personally identifiable information you provide to us to third parties, but only:
- to carefully selected third parties who have made offers that may be of interest to you, provided you have not opted-out of such offers, in which case we will require such third-parties to agree to treat it in accordance with this Privacy Policy;
- to contractors we use to support our business (such as technical support and financial institutions) or help us provide services to you, such as fulfilling orders, processing payments, monitoring site activity and administering emails, in which case we will require such third parties to agree to maintain it in a secure environment and use it for the same purposes;
- in the event of a sale, merger, liquidation, dissolution, reorganization, assignment, or other transfer of Rochkind Insurance or the Website, in which case we will require any such buyer to agree to treat it in accordance with this or a substantially similar Privacy Policy and use it for the same purposes;
- to respond to law enforcement requests, or where required by applicable laws or regulations, or when Rochkind Insurance believes that disclosure is necessary to protect its rights and/or to comply with a judicial proceeding, court order or legal process;
- or in situations involving threats to the physical safety of any person.
In light of the existing regulatory environment, we cannot ensure that all of your private communications and personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. Accordingly, although we use industry standard practices to maintain the security of your private information we cannot guarantee that your information will be used solely in ways consistent with this Privacy Policy. Always be careful whenever sending personal information to us via electronic mail. Electronic mail is commonly not a secure means of transferring information. Although we have taken steps to ensure that the personally identifiable information we collect from you is secure, due to the open nature of the Internet, we cannot guarantee that any information stored on our servers, or transmitted to or from you will be free from unauthorized access. By using this Website, you acknowledge that you understand and agree to assume these risks.
Information-Sharing Disclosure Request
You may request a Notice of Information-Sharing Disclosure which will identify the third parties with whom we have shared the information we have collected from you. You may request the Notice of Information-Sharing Disclosure by contacting us at one of the Rochkind Insurance Privacy Contacts below. We will respond to your request for a Notice of Information-Sharing Disclosure within thirty (30) days of receipt.
About Children
Protecting the privacy of the very young is especially important. The Website is not intended for children under the age of thirteen (13). We will not knowingly collect personally identifiable information via this Website from visitors in this age group, and no part of our Website is designed to attract anyone under age thirteen (13). Please do not communicate with or contact us if you are under age thirteen (13). We encourage parents to talk to their children about their use of the Internet.
Public Areas
Our website may have public areas such as chat rooms, blogs, and message boards. Please remember that any information you share in these areas becomes public, so you should be careful about what you disclose. If you post comments about Rochkind Insurance products or services on the Website, there is a chance that we will publish them for editorial purposes or in promotional advertising and/or marketing materials. We have the right (but not the obligation) to edit, delete, publish or not publish anything posted in a public area. The content of any posting becomes our property for any use we may determine, without any notice or compensation to the author.
Access, Correction, and Deletion of Personal Information
You may contact Rochkind Insurance at any of the Rochkind Insurance Privacy Contacts below to learn if we are keeping personal information about you. If we do have personal information about you, we will provide you with a readable copy of such personal information at no charge. Factual errors in your personal information, including information that is out of date, can be corrected by sending us a request that sufficiently details how your personal information should be corrected.
We encourage you to promptly update your personal information if it changes. To keep personally identifiable information that you provide accurate, current, and complete, please contact us as specified below and we will take appropriate steps to update or correct such information in our possession or to delete your information from our contact list.
Security
The website takes reasonable steps to protect personally identifiable information as you transmit it to our website and to protect such information from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. But you should keep in mind that no internet transmission is ever completely secure or error-free.
Opt-Out Procedures
You may always opt-out of receiving communications from us and/or from our receiving or maintaining your personal information (such as your name, address and/or other contact information) or sharing it with others. To remove any personal information from our communications database or to not receive future communications from us, please send an e-mail message to the Rochkind Insurance Privacy Contacts e-mail address with the word “REMOVE” in the subject line.
Until the request is processed, you may still receive marketing communications from us and/or our marketers. Please do not forget that, although you may have opted-out of any marketing communication, you may still receive any business related information, such as updates, product information, request confirmations or other business related communications.
Other Websites
The Website may provide links to other sites and/or resources over which Rochkind Insurance has no control. These links are provided solely as a convenience to users and should not be construed as an affiliation with or endorsement by Rochkind Insurance of content, items, or services on those third-party websites.
You access and use such other websites, including the content, items, or services on those websites, solely at your own risk. These linked websites may collect personal information from you when you enter their website. This collecting of information is not subject to Rochkind Insurance’s control. To ensure the protection of your privacy, always review the privacy policies of the websites you visit when linking from this Website. Rochkind Insurance makes no representations or warranties with respect to the content, ownership, or legality of any such linked websites.
You acknowledge and agree that Rochkind Insurance has no responsibility or liability for the availability of such external websites or resources, or for the content, advertising, products, or other materials available through such websites or resources.
How To Contact Rochkind insurance
Please contact us as follows:
By mail:
Rochkind Insurance
Attn: Privacy Manager
PO Box 397
Galveston, TX 77553
By email:
info@insurancegalveston.com
By fax:
409-770-9512
Or by telephone:
409-770-9503
If you have any questions, comments, requests, concerns related to this Privacy Policy or the information practices of the Website, or to report any known or suspected privacy or security breaches, do not hesitate to contact us.
Changes To This Privacy Policy
If this Privacy Policy changes, the revised policy will be posted on the Website. We reserve the right to change this Privacy Policy at any time for any reason. Please check back periodically, and especially before you provide any personally identifiable information.
Changes will not apply retroactively to personal information that was collected before the changes to the Privacy Policy, except as may be required by law. As such, the effective date of the Privacy Policy will always appear after the terms of the Privacy Policy as set forth below.
This Privacy Policy was last updated on July 17, 2019
